3 articles Fiber Internet

Troubleshooting Streaming Services and Video Playback

Many Casair customers enjoy using our Internet services to stream video from popular service providers such as Netflix, Hulu, Amazon, and Youtube. When issues with video playback occur, it can be difficult to figure out where the problem is exactly. While Casair does not guarantee any third-party service or device used with our Internet service,…

How to Run an Internet Speed Test

When the Internet seems to be running slow, an important first step is to find out just how much speed your connection is able to use. To run a speed test, visit one or more of the following sites: Casair’s Speed Test at http://speedtest.casair.net/ SpeakEasy Speed Test to Chicago, IL at https://www.speakeasy.net/speedtest/  (Choose Chicago to run the test)…

How to Bypass Your Router

Bypassing the router allows the Internet service to be tested directly from the Casair equipment. Looking at the back of the router, unplug the Ethernet cable that is plugged into the “Internet” port. This is the cable that is coming from Casair’s power adapter (or POE) to your router. Depending on the model of router you have,…