When opening Thunderbird for the first time, choose Manual Setup. If you want to add your Casair email to Thunderbird after the initial install, you can find the account settings by pressing the Alt key, then choosing Tools -> Account Settings If you need more direction to getting to the Account Settings area, refer to…
Casair’s VOIP phone service includes many features such as Voicemail, Call Waiting, Caller ID, and Call Forwarding at no additional charge. Voicemail To access your Voicemail from your phone, dial *98 Enter your phone number and PIN. Follow the prompts to set up your greeting or access your messages. Menu Options: 2 Change Folders 3…
Many Casair customers enjoy using our Internet services to stream video from popular service providers such as Netflix, Hulu, Amazon, and Youtube. When issues with video playback occur, it can be difficult to figure out where the problem is exactly. While Casair does not guarantee any third-party service or device used with our Internet service,…
When the Internet seems to be running slow, an important first step is to find out just how much speed your connection is able to use. To run a speed test, visit one or more of the following sites: Casair’s Speed Test at http://speedtest.casair.net/ SpeakEasy Speed Test to Chicago, IL at https://www.speakeasy.net/speedtest/ (Choose Chicago to run the test)…
The most common fix for wireless Internet service issues is to reboot the Casair radio at your location. To reboot the radio, first locate the power over ethernet (POE) adapter. There are many models of POE adapters, but they are generally smaller than your router, about the size of a deck of cards or an…
POP and IMAP are two protocols for using email with a mail client such as Windows Live Mail, Microsoft Outlook, or a mobile phone app. POP stands for Post Office Protocol. If you use POP or POP3 as your mail protocol, by default all mail will download to the computer you are using to check…
To set up your Casair Email with Windows Mail, click the New Email Account button (2) in the Accounts tab (1). If you are opening Windows Mail for the first time, you may be taken directly to the new email account setup window. Enter your email address, password, and the name you want displayed…
Bypassing the router allows the Internet service to be tested directly from the Casair equipment. Looking at the back of the router, unplug the Ethernet cable that is plugged into the “Internet” port. This is the cable that is coming from Casair’s power adapter (or POE) to your router. Depending on the model of router you have,…