I’m getting too much SPAM in my inbox or my good mail is in my SPAM box: In the left pane, click Utilities, then SPAM settings. Here you will find your SPAM filter level, as well as actions for the system to take when it thinks a message is SPAM. Your default filtering level is…
Email Setup/Troubleshooting This article will give you some tips on how to use our Webmail as well as setting up your Casair account on mail clients. Recommended Email Client Settings Username: Full email address IMAP Server: pop3.casair.net POP3 Server: pop3.casair.net SMTP Server: smtp.casair.net SMTP Authentication: Enabled Secure Password Authentication: Disabled Connection Encryption (TLS/SSL): Optional
Setup With the ATA device there will be 3 ports for you to connect everything which are labeled for you: Internet (blue port): The Ethernet cable coming from your Casair PoE (Power over Ethernet) adapter will plug into this port. This feeds the Internet connection to the device. Ethernet (yellow port): With this port you…
No Connection Restart your computer and give the computer a minute after reboot to connect to the network. Check all cables and make sure that all power and link lights are on. Also check the Ethernet port behind your computer to make sure the light is on. Reboot all gateways, routers, hubs, switches, or anything…
Issues with Online Gaming Services If you are experiencing issues with gaming consoles the reasons could vary based on the equipment or possibly your Internet connection. We would first recommend to check your Internet equipment and make sure your connection is on and running (you can also refer to our Slow Connection guide above). If…
Check multiple websites. Sometimes issues with slow service may just be a result of a single website that isn’t functioning normally. Restart your computer. By restarting your computer this can help to reset settings going on in the background and can correct any issues. Clear your browser’s cache. Make sure to clean your browser’s cache…
Router Support If you need assistance with your router, the majority of manufacturers offer 24 hour support where they can assist and walk you through your router configurations to get you back on track. Here’s a list of the most common router brands below with their numbers: Asus – 812-282-2787 – Website Belkin – 800-223-5546…
Resetting Your Router If you are still experiencing issues with your Internet connection or have determined that the wireless router is your issue, your next step would be to reset the router back to factory settings. Note: By doing this, you will have to re-establish your Wi-Fi Network name and password. Casair is not responsible…